1. Age Requirements
Minimum driver age: 18 years.
Maximum driver age: 79 years.
Drivers must meet the following age requirements to make a reservation online:
- Cars:
Minimum age of 19 for categories Α2, Β2, Automatic A2.
Minimum age of 21 for categories A1, B1, Automatic A1, Automatic B1, Cabrio, 4x4 Open Top, 7 seater.
Minimum age of 25 for categories D, Suv Compact, SUV Automatic, SUV, Luxury, 9 seater. - ATVs: Minimum age of 18.
- Scooters: Minimum age of 18.
Age verification occurs at the rental counter. Failure to meet age requirements results in denial of rental without a refund.
2. Driver’s License
No minimum holding period is required for a driver’s license.
For online reservations:
- Cars: Drivers must hold a valid driver’s license for at least one (1) year.
- Scooters & ATVs: No minimum holding period is required.
EU licenses are accepted.
Non-EU renters do not require an International Driving Permit (IDP), but it is recommended.
3. Additional Drivers
Each additional driver costs €3 per day.
All additional drivers must meet age and license requirements.
All drivers must be specifically listed in the rental contract for the agreement to remain valid. In the event of an unauthorized driver, the individual will be held responsible for any damages, and no insurance coverage will apply.
4. Mileage
Unlimited mileage is included in all rentals.
5. Taxes & VAT
All rental rates include VAT and local taxes.
6. Fuel Policy
Same-to-same: Return the vehicle with the same fuel level as at pick-up.
Failure to do so incurs a refueling charge.
7. Vehicle Selection
Rentals are based on categories, not specific models. If the selected model is unavailable, an equivalent or upgraded vehicle will be provided at no extra cost.
8. Delivery & Collection
Free delivery and collection during business hours. Read FAQs.
After-hours (21:00 – 08:00) services incur a charge of €10-20.
9. Flight Delays
There is no additional charge for flight delays occurring during business hours (08:00–21:00).
10. Cancellation Policy
Cancellations made more than forty-eight (48) hours before the rental start date or pickup date are eligible for a full refund.
Cancellations made less than forty-eight (48) hours before the rental start date or pickup date are non-refundable.
No-shows without prior notice are non-refundable.
Delays exceeding one (1) hour at pick-up, without prior notice, are non-refundable.
11. Ferry & Cross-Border Travel
Ferry transport is prohibited without prior written approval.
Cross-border travel is strictly forbidden.
12. Rental Extensions & Late Returns
Rental extensions require prior approval.
A 30 minutes grace period is allowed.
Delays over one hour incur an extra €10 per hour.
Beyond three (3) hours, a full day’s rental rate applies.
13. Car Insurance Coverage
- Basic Package
- Third-party liability (TPI)
- Personal Accident Insurance (PAI)
- Unlimited Kilometers
- VAT and local taxes
- 24/7 Road & Phone Assistance
- Full responsibility for damages
- Standard Package (Includes Basic Package)
- Collision Damage Waiver (CDW)
- Reduced excess of €600 - €1800, depending on car category
- Theft protection
- Fire protection
- Does NOT cover: wheels, tires, glass, mirrors, interior, roof, underside, lost keys, wrong fuel usage. Read Terms and Conditions.
- Premium Package (Includes Basic, Standard Packages)
- Full Damage Waiver (FDW)
- Zero (0) excess for bodywork damage
- Wheels, Tires, Glass, Mirrors Protection
- Does NOT cover: interior, underside, roof, loss of keys, wrong fuel usage. Read Terms and Conditions.
14. Scooter & ATV Insurance Coverage
- Basic Package
- Third-party liability (TPI)
- Personal Accident Insurance (PAI)
- Unlimited Kilometers
- VAT and local taxes
- 24/7 Road & Phone Assistance
- Full responsibility for damages
- Standard Package (Includes Basic Package)
- Collision Damage Waiver (CDW)
- Reduced excess of €600 - €2450, depending on scooter or ATV category
- Does NOT cover: wheels, tires, glass, mirrors, underside, lost keys, wrong fuel usage. Read Terms and Conditions.
- Premium Package (Includes Basic, Standard Packages)
- Super Collision Damage Waiver (SCDW)
- Minimum excess of €150 - €600, depending on scooter or ATV category
- Does NOT cover: wheels, tires, glass, mirrors, underside, lost keys, wrong fuel usage. Read Terms and Conditions.
15. Traffic Violations & Fines
Renters are responsible for all traffic fines and penalties. Undisclosed fines may result in additional administrative charges.
16. Prohibited Uses & Insurance Exclusions
The following actions invalidate insurance coverage and will make the renter fully liable for damages:
- Failing to report damage or accident promptly.
- Driving off-road or on unapproved roads.
- Driving under the influence of drugs or alcohol.
- Violating traffic laws, including speeding and illegal overtaking.
- Operating the vehicle with an unauthorized driver not listed in the rental agreement.
- Using the vehicle for commercial or illegal purposes.
- Ignoring dashboard warning lights or continued operation after a warning.
- Participating in races, rallies, or contests
Specific exclusions:
- Damages caused by reckless or intentional misuse, such as:
- Overloading the vehicle.
- Damage to the clutch due to improper use.
- Damages to the interior, including stains or burns.
- Loss or damage of vehicle keys or accessories (e.g., child seats).
- Damages resulting from:
- Driving on non-asphalt roads.
- Ignoring road conditions or signs.
- Fueling the vehicle with the wrong type of fuel.
- Using the vehicle for towing or carrying hazardous materials.
- Any damages to the underside, interior or roof are not covered by any insurance.
17. Accident Reporting Policy
Contact our office immediately after an accident. Do not move the vehicle until authorized. Failure to report within 1 hour makes the renter liable for damages.
18. Vehicle Replacement
In case of breakdown or accident, the company will replace the vehicle as soon as possible, depending on the situation.
19. Child Seats
Child/Infant seat costs additional €3/day.
Booster seat costs additional €3/day.
20. Smoking & Cleaning Fees
Smoking in vehicles is strictly prohibited and comes with a fee of €80.
Excessive dirt, sand, pet hair may incur a cleaning fee of €50.
21. Fixed Penalties for Negligence
Lost Car keys: €150 for simple / €300 for special
Lost Scooter/ATV keys: €50
Lost baby/infant seat: €100
Lost booster seat: €60
Lost Car/Scooter/ATV plastic rims: €100 per rim
22. Change of Terms
We reserve the right to modify or update these Terms and Conditions at any time prior to the signing of the rental agreement, without prior notice. The terms in effect at the time of signing will apply to the rental.
Our priority is to offer safe, reliable, and hassle-free rentals while ensuring compliance with local traffic regulations. By proceeding with your rental, you agree to these terms and conditions.